| Editorial | 3 |
| Libraries Are Not Made; They Grow Anna O’Neill | 5 |
| Can We Show We Make A Difference? Yes, We Can Pauline Hockley, Deborah Lepley and Isla Kuhn | 10 |
| Getting Started: Practical Steps for Getting Evidence into Library and Information Practice Andrew Booth | 17 |
| Critical Incident Technique Anne Gray | 35 |
| Current Awareness | 37 |
Health Libraries Group 