| Editorial | 3 |
| Managing Change: Marketing in Practice Caroline Plaice | 4 |
| Marketing Through Change Making the Best of Your Service Making the Best of Yourself | 8 |
| Making a Mark: Promoting Yourself and Your Service… Janice White | 9 |
| Report on Health Libraries Conference, 14th June 1996 Judith Anderson | 11 |
| News from Scotland Janice White | 12 |
| Launch of British Nursing Index | 13 |
| Journals News | 14 |
Health Libraries Group 